Privacy Policy

 

Privacy policy

 

Privacy Policy

Effective Date: Wednesday, 1 April 2026

Ellentra Life Science Pvt Ltd ("we", "our", or "us") operates the website pharmanationaldeal.com and the associated mobile application (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Shipping & Billing Address

b. Health & Prescription Information

  • Prescription details (if required for medicine orders)

  • Medical-related information submitted by users

c. Device & Usage Information

  • IP address

  • Device type

  • Browser type

  • App usage data

d. Payment Information

  • Payment details are processed securely via third-party payment gateways

  • We do not store your card or banking details

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Verify prescriptions (if applicable)

  • Provide customer support

  • Improve our app and website

  • Send order updates and notifications

  • Prevent fraud and ensure security

3. Sharing of Information

We may share your information with:

  • Delivery partners for order fulfillment

  • Payment gateway providers for secure transactions

  • Legal authorities if required by law

We do not sell your personal data to third parties.

4. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

To exercise these rights, contact us using the details below.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

8. Third-Party Services

Our app may use third-party services such as:

  • Payment gateways

  • Analytics tools

These services have their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Company Name: Ellentra Life Science Pvt Ltd
Address: GN 229 L 20 Gujarat Housing Board Quarter, Anandnagar, Opp Nilkanth Cinema, Rajkot, Gujarat - 360002, India
Phone: 9574007070
Support Phone: 97237 70595
Email: ellentralifescience@gmail.com
Support Email: contact@pharmanationaldeal.com

11. Consent

By using our website or mobile application, you agree to this Privacy Policy.

End of Privacy Policy